Trust and safety

Buyers complete an onboarding profile covering markets, exit strategy, capacity, and proof of execution. Unqualified buyers don't get matches, and buy boxes without proof stay provisional.

Agents state their license market, brokerage, and agency relationship when they submit a property. Homeowners confirm they can sell the home they're submitting. For an on-market home submitted by its owner, a Pro agent reviews the property and contacts the homeowner about next steps. An agent can help explain options without making the decision for them.

Condition is captured through guided visual banding, and media is time-stamped and address-matched when captured in-app. Available facts, uncertainties, and a signal quality score help buyers see what is documented and what still needs confirmation.

We record response rates, retrades, withdrawals, and missed deadlines. Buyers who retrade without new material information lose standing and match volume.

Seller identity and contact details unlock only after a preliminary offer. Your information is never distributed to a buyer list.

Something looks wrong — a listing, an offer, or a person? Tell us through the contact page and we'll review it.